FAQs

What are OEM parts?

OEM stands for Original Equipment Manufacturer parts. These are name brand parts, packed and stamped with a manufacturer’s logo and an OEM part number.

 

What are NSF Certified parts?

These are non-original parts that have been independently tested and certified by NSF International to ensure equivalent fit, form and function to OE branded parts. ACM Parts has exclusive rights to sell NSF Certified parts in Australia.

 

Who is NSF?

NSF is recognised as one of the world’s premiere automotive certification organisations. For more than 70 years NSF has been testing, certifying and writing product standards. Now, through one of the world’s toughest testing procedures, NSF verifies the quality and performance of parts to ensure they strictly comply with Australian standards.

 

What does NSF certification mean?

Peace of mind. Every NSF certified part has been tested and approved for quality, fit, form and function and has met the equivalent of safety and performance of the OES part. Once certified by NSF, you can rely on the part to perform precisely as it should.

 

What are recycled parts?

Recycled parts are undamaged parts taken from cars that have been in accidents or have come to the end of their product life. The parts are removed, cleaned and quality checked on-site before sale.

 

What are the benefits of recycled parts?

Each year 600,000 cars retire from the road in Australia after being involved in accidents or reaching the end of their product life. Reusing safe, high quality, original parts from these vehicles is a smart use of resources, cost effective and good for the environment. Recycled parts are quality-checked before sale and meet Australian Design Rules.

 

Who are ACM Parts?

ACM Parts is a new Australian business committed to offering repairers an easy, affordable alternative for sourcing parts. ACM Parts offers a wide range of high-quality parts to repairers and consumers, including OEM parts, NSF International-certified parts, quality-checked recycled parts and other Australian Design Rules compliant parts.

A joint venture between LKQ and Suncorp, ACM Parts distributes parts nationally with an efficient supply chain designed to help get cars repaired and back on the road faster.

 

What parts do ACM Parts sell?

ACM Parts offer repairers and consumers maximum choice, so you can always find the right part for your needs. We offer a wide range of high-quality parts including OEM parts, NSF International-certified parts, quality-checked recycled parts and other Australian Design Rules compliant parts.

 

Where do your OEM Parts come from?

ACM Parts imports original equipment parts or parallel parts through alternative channels and provides a limited lifetime warranty for those parts. ACM Parts does not have a relationship with brand owners. We deliberately disrupt the supply chain that makes original parts much more expensive here in Australia than in other countries, which allows us to offer high quality original parts at fair price.

 

What are parallel parts?

Parallel parts are OEM Parts imported by ACM Parts through alternative channels. These are name brand parts, packed and stamped with a manufacturer’s logo and an OEM part number.

 

Will using an aftermarket part affect my warranty?  

The ACCC has clearly ruled that standard manufacturer warranties are not void when an appropriate quality part is used.

 

What is the warranty on a NSF certified part?

ACM Parts provides a lifetime parts and labour warranty* for all NSF certified sheet metal parts. We will pay to remove, refit and paint the replacement part.*

 

What is the warranty on a recycled part?

For every mechanical component you buy from ACM Parts you’ll have the option of purchasing a parts and labour guarantee*. It means complete peace of mind. In the unlikely event of a part failing, ACM Parts will replace the part and pay you to remove and refit.*

 

Why should I consider NSF Certified parts over OEM parts?

NSF-Certified parts are independently tested to ensure they meet or exceed original parts for fit, form and function. They cost less, and do the same job.

Call 1800 acm parts (1800 226 727)